NOTICE: For the rest of 2025: We are only accepting orders via Option #1. our online ordering platform.
We are fully booked for other custom orders for the rest of 2025 to focus on Christmas and stocking our walk in case!
Find our Holiday Pre Order Menu under the "Shop Online" Tab and Pre Order today!!
The Sweet Treats of your dreams are made here!
Ways to Order
1. Online Ordering (Quick & Easy)
From cakes and cupcakes to cake pops and cookies, you can order easily online — just 3 business days' notice required.
EX. Your last day to order for this Saturday would be Tuesday. +You can order 60 days in advance.
(Make sure to select your date after you add items to your cart)
Before ordering a cake, check out our sizing guide:
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Please note by Ordering on our online platform you agree to CupKate’s Store Policies set forth here.
2. Inquiry Form (For Completely Custom Orders or Custom Cookies) 1-2+ weeks notice
Need something not listed online? Want a fully custom cake or cookies?
Fill out the form down below, upload inspiration pics, and Kate will follow up. We have transparently listed starting prices to eliminate any confusion. Serious inquires only please!
3. Visit the Shop
Stop by the shop! For in-depth help, book an appointment here to chat with Kate or a baker. Walk-ins for simple orders are welcome, but help is not guaranteed during busy times.
4. Call Us
302-256-0819 — Great for questions or to purchase items in our display case.
Note: We do not take custom orders by phone.
Cake Sizing Guide
Interested in Custom Cookies? First, Check out Custom Cookies.
Order Form FAQs
Before You Submit a Form...
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A 100% deposit is required within 48 hours of receiving your invoice — otherwise, the order is canceled.
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Submitting a form does not mean your order is confirmed. Kate will reply with availability and next steps.
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Please read our Disclaimers & Cancellation Policy.
Timeline & Pickup Info
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If you are inquiring for a custom order using our inquiry form, place your order 2-3 weeks in advance. Some dates book up fast — the sooner, the better!
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Less than 1.5 weeks out? Call us after you submit the form to check availability. Looking for something last minute -4 days away? Order at the "Order" button at the top of this page!
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We reply within 3–4 business days (often sooner). Only Kate replies to emails — thank you for your patience!
Pickup Location:
Greenville, DE shop — ready at opening time, pick up before close.
Running late? Call to let us know.
⚠️ Check your spam/junk folder after submitting — you’ll receive an email confirmation.