PLEASE, PLEASE, PLEASE :) READ BEFORE PLACING YOUR ORDER 

• 100% Deposit will be required within 48 hours upon receipt of your invoice or your order will not be placed and cancelled. By placing an order deposit online, over the phone, or in store you agree to Disclaimers and Policies (Please click here for Disclaimers and Cancellation Policy)

• By filling out the order form, this does NOT mean you have a scheduled order. Kate will respond to you to confirm whether your order is possible, and send you next steps, no orders are confirmed until paid for. 

• We ask that you place your order at min. ​2-3 weeks ahead of time, certain dates book fast, nothing is too early! If you are under 2 weeks please call to let us know you have sent an email and we will determine if we are able to do it, it's always worth an ask! Certain weeks are more open than others and we don't want to miss out on your order. 

• Pickup is at the shop in Greenville, DE at during operating business hours. ALL ORDERS will be READY to pickup at the time we open that day, unless otherwise specified, and you have until we close to pickup. Please be timely and call if you will cutting it close to closing. 

• Please allow 3-4 Business days for a response, usually is sooner, really depends on the season. Only Kate personally answers emails and is heavily involved in all day to day operations so we appreciate your patience :) If you want to make sure we can help you, please call to give us a heads up on your email and ask any questions. 

• Please note that sometimes our responses go to ****SPAM**** depending on your mail settings so please make sure to check!

• You will get an email confirmation that your request went through- please check for that before submitting another form. 

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THREE Ways to ORDER

1. Fill out the form below. You can discuss your options, send specific inspiration pictures, and pay online. This is the way to go for anything custom and our preferred method.

2. Come on in! If you would like to chat about options and ideas and to ensure that Kate or a Baker can help you at the time you come in, we prefer if you book online here. You can place simple custom orders in store without an appointment most times, but we cannot guarantee baking staff will be available when you come in, especially during the Holidays.

3. Call the shop during business hours ONLY (we have no voicemail system) and we can place your order (no cookie orders on the phone), please be ready and know exactly what you want! 302-256-0819 PLEASE NOTE THIS IS ONLY FOR PRE SET CELEBRATION CAKES OR SPECIFIC ITEMS ON OUR SITE, NOTHING CUSTOM CAN BE ORDERED OVER THE PHONE. Phone orders lack a paper trail and details can get lost in translation, we want you to get exactly what you want :)